Privacy Policy

Privacy Policy Last Updated: 29th September 2026
 
At Éclat Property Care, we respect your privacy and are committed to protecting your personal information.
What information we collect:
When you contact us, request a quote or use our services, we may collect your name, telephone number, email address, property address, property details, service requirements, booking information and communications with us.
How we use your information
We use your information to:

• Respond to enquiries and provide quotations

• Arrange and provide our services

• Communicate with you about bookings and appointments

• Process payments and maintain business records

• Handle queries or complaints

• Meet our legal obligations

• Send marketing communications where you have given consent

Our lawful basis for processing information may include taking steps at your request before entering into a contract, performing a contract, complying with legal obligations, legitimate interests, or consent, depending on how and why we use your information.
Who we share your information with
We do not sell your personal information.
Where necessary, we may share relevant information with trusted service providers, such as Wix, payment providers, IT/software providers, professional advisers or contractors involved in providing an agreed service. We may also disclose information where required by law.
How long we keep your information
We only keep personal information for as long as reasonably necessary for the purpose it was collected, including to provide services, maintain business records and meet legal or accounting requirements.
Your rights
Depending on the circumstances, you may have the right to access, correct or request deletion of your personal information, restrict or object to certain processing, and withdraw consent where we rely on consent.
You can also object to direct marketing at any time.
To exercise your rights, please contact us using the details below.

Cookies
Our website uses cookies. Please see our cookie policy for information about the cookies we use and how they are managed.

Contact us
Éclat Property Care
Telephone: +44 7349 918986
Email: Info@eclatpropertycare.co.uk